SALES TERMS AND CONDITIONS
Payment Terms
Payment terms:
Payment terms:
Payment terms are strictly net 30 days O.A.C. (On Approved Credit) from the date of the invoice. In the event of outstanding invoices beyond 30 days, a service charge of 1.5% per month will be levied.
Minimum Order
General Minimum
General Minimum
To streamline your ordering process and maintain efficiency, a minimum order of $150.00 (net) ensures access to our quality products and services.
Minimum Order for Parts
Minimum Order for Parts
For your convenience in obtaining specific parts, we've set a minimum order of $50 (net) to facilitate seamless transactions and fulfill your essential needs.
Processing and Shipping Time of Purchase Orders
Prepaid Freight
Prepaid Freight
- Prepaid freight is fixed at $3,950.00 and is applicable only to Case Pack orders.
- UPI Mixers orders are exempt from the Prepaid program.
This ensures a seamless and transparent buying experience for our customers, as shipping charges are prepaid by us, eliminating the need for separate transactions related to freight costs.
Processing & Shipping Time
Processing & Shipping Time
The normal shipping time upon the receipt of the Purchase Order (cut-off time is 12:00 pm PT) is 2-3 business days. Please note that shipping and processing times may be affected by holidays.
Conditions of Return
Merchandise To Be Returned
Merchandise To Be Returned
Merchandise to be returned must have an approved Return Authorization. Conditions include:
- A restocking charge of 25% of the returned merchandise invoice amount with a $25.00 minimum charge.
- A restocking charge of 50% will be applied for returns of used equipment and is subject to inspection.
- Return shipment must be prepaid.
- Returns are accepted only for current merchandise found in original cartons and in new, saleable condition.
- The authorization number must be on the packing list.
- Special orders or Non-stock items are not returnable.
If you require assistance, please don't hesitate to contact us via phone at (323)264-2000 to facilitate the return process and ensure a smooth experience.
Damage Merchandise
In The Event Of Damaged Merchandise By Carrier
In The Event Of Damaged Merchandise By Carrier
In the event of damaged merchandise, it is crucial to promptly notify the delivering carrier, initiating a swift resolution. Request an immediate inspection and file a claim to address the issue without delay, as any prolonged waiting may result in potential loss or complications. Damage does not exempt the buyer from timely payment of the invoice.
- Promptly notify the delivering carrier.
- Request an inspection and promptly file a claim.
- Any delay may result in a loss.
Damage Merchandise By Manufacture
Damage Merchandise By Manufacture
While we strive to deliver our equipment free of damage or malfunction, in the rare event of any issues, please report it promptly to UNIWORLD. Your satisfaction is our priority, and we are committed to resolving any concerns with the utmost urgency.
Back Orders
Back-Ordered Items
Back-Ordered Items
Back-ordered items will be shipped as soon as they become available. Transportation charges are prepaid when the original order meets the minimum prepaid amount.
Back-Orders Below $200.00
Back-Orders Below $200.00
Back orders below $200.00 will be automatically canceled to streamline our order fulfillment process.
Prices and Product Specifications
Product Pricing and Details
Product Pricing and Details
- Prices shown are list prices and are subject to trade discounts.
- Prices and product specifications are subject to change without notice.
- While we carefully check pricing and product specifications, occasional errors can occur. Therefore, we reserve the right to change both without notice.
- Some variations between the picture and the actual product may occur.